The collapse of the XL group may be another unfortunate by-product of soaring fuel prices and the credit crunch.
But the consequences for 90,000 stranded passengers seem to have been avoidable. The adminstrators Kroll decided to ground 20 planes, instead of working with the CAA and ATOL to bring stranded passengers back. Those 20 planes could easily have been grounded after a repatriation exercise.
Yet no spokesman for this outfit saw fit to appear on the lunchtime news. Surely a financial deal could have been reached with the insurers and CAA to make everyone's life easier? Isn't it time that the administrators in such operations were required to pay some regard to customer interests?